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Delivery & Returns

🎄 Extended Christmas Returns Period: Any purchases made on our online store between 1st Nov 2023 - 31st Dec 2023 are eligible for exchange or return up until 31st Jan 2024. Purchases made from 1st Jan 2024 onward will have 28 days to return.


United Kingdom

Delivery Method
Price
Min Spend
FREE Standard Untracked Delivery
2-3 working days
Free
£75
Standard Untracked Delivery
2-3 working day
£2.99
-
Tracked 24®
1-2 working days
£4.50
-
DPD Courier
1 working days
£5.99
-

Europe

Delivery Method
Price
Trackable
Tracked Delivery
7-10 working days
£8
Yes

Deliveries to the EU will NOT be subjected to any additional Duties & VAT charges on arrival.

USA

Delivery Method
Price
Min Spend
USPS or DHL
3-5 working days
Free
Over $100
USPS or DHL
3-5 working days
$9.95USD
-

Rest of World

Delivery Method
Price
Trackable
Standard Untracked Delivery
10-21 working days
£3.50 - £11.00
No
Tracked Delivery
7-14 working day
£9.00 - £15.30
Yes
TNT Courier
5-7 working days
£15.00 - £25.00
Yes

Please note, some services may not be available for some ROW countries. There may also be additional Duties & VAT charges on your delivery on arrival, which you will be responsible for.


At MAAREE, we want you to be completely satisfied with your purchase. If you need to exchange an item or request a refund, please review the following information based on your location: UK, EU, US, or ROW (Rest of World).

Requirements for Exchanges and Refunds:

To be eligible for an exchange or refund, please ensure that:
- The item has been purchased via the MAAREE website.
- The item is returned in its original condition, unworn, with tags still attached.
- The item is safely packed to avoid damage in transit.

Return Procedure:

We recommend posting your return at a location that can provide a proof of postage receipt.
If you choose to organise your own postage, please use an appropriate level of tracking and insurance.
Keep your proof of postage until your return has been completed.


UK Customers

Exchanges

- Free exchanges are available if requested within 28 days of delivery.
- Return labels will be provided to the customer.

Returns

- Refunds are available if requested within 28 days of delivery.
- A postage and reprocessing fee of £3.95 will be deducted from the refund.
- The postage and reprocessing fee is waived if the customer chooses to receive a refund onto a gift card.
- Return labels will be provided to the customer.



US Customers

Exchanges

- Exchanges are not currently available in this region.

Returns

- Refunds are available if requested within 28 days of delivery.
- The customer is responsible for the cost of return.


Amazon Orders

If you have bought your order through Amazon.com, your return will need to be logged in the return portal, as well as on amazon.com. Amazon will issue a pre-paid return label to you. Your refund will come from amazon.



EU Customers

Exchanges

- Exchanges are not currently available in this region.

Returns

- Refunds are available if requested within 28 days of delivery.
- The customer is responsible for the cost of return.



ROW Customers

Exchanges

- Exchanges are not currently available in this region.

Returns

- Refunds are available if requested within 28 days of delivery.
- The customer is responsible for the cost of return.


Have any further questions? Please visit our FAQs page.