Delivery & Returns
Delivery Information
- Standard Tracked Delivery - 2-3 working day - £3.95 or Free Over £75
- DPD Courier - 1 working days - £6.95 (Not Available for Northern Ireland)
Please note that our fulfilment houses are not open on weekends and orders will be processed the following working day if placed after 1pm.
- Priority Tracked - 3-5 working days - $12
- Standard Tracked - 7-10 working days - $8 or Free Over $100.00 USD
Please note that out warehouses are not open on weekends and orders will be processed the following working day if placed after 3pm.
- Priority Tracked - (3-5 working days) - €9.95 EUR
- Standard Tracked - (7-10 working days) - €6.95 EUR
Deliveries to the EU will NOT be subjected to any additional Duties & VAT charges on arrival.
Please note that out warehouses are not open on weekends and orders will be processed the following working day if placed after 3pm.
Australia
- Australia Post Tracked - 3-7 working days - $14.95 AUD or Free Over $150 AUD
New Zealand
Australia Post Tracked - 7-10 working days - $24.95 NZD or Free Over $150 NZD
Please note that out warehouses are not open on weekends and orders will be processed the following working day if placed after 3pm.
- Standard Untracked Delivery - 10-21 working days - £5 - £15
- Tracked Delivery - 7-14 working day - £13 - £20
- Fedex Courier - 5-7 working days - £35
Some services may not be available for some ROW countries. There may also be additional Duties & VAT charges on your delivery on arrival, which you will be responsible for.
Please note that out warehouses are not open on weekends and orders will be processed the following working day if placed after 3pm.
Returns & Exchanges
To be eligible for an exchange or refund, please ensure that:
- The item has been purchased via the MAAREE website.
- The item is returned in its original condition, unworn, with tags still attached.
- The item is safely packed to avoid damage in transit.
- We recommend posting your return at a location that can provide a proof of postage receipt.
- If you choose to organise your own postage, please use an appropriate level of tracking and insurance.
- Keep your proof of postage until your return has been completed.
Please note that out warehouses are not open on weekends and exchanges will be processed the following working day.
EXCHANGES
- One free exchange is available if requested within 28 days of delivery. The return label is provided to the customer.
- Subsequent exchanges are charged to the customer. A pre-paid label can be selected for £3.95, or a self-ship option can be selected if preferred.
- We highly recommend checking your size with us before exchanging. A free virtual fitting can be booked at maaree.com/fittings.
RETURNS
- Refunds are available if requested within 28 days of delivery.
- A pre-paid label will be supplied at the cost of £3.95, which will be deducted from your refund. If returning an exchange, this cost is required upfront.
- The pre-paid postage fee is waived if the customer chooses to receive a refund to store credit.
START YOUR RETURN OR EXCHANGE
Our US fulfilment centre is not open over the weekend. When returning parcels, please ensure a service is selected which offers a 'redelivery' option, as parcels that are sent to parcel lockers cannot be retrieved and will be returned to sender.
EXCHANGES
- One free exchange is available if requested within 28 days of delivery. The return label is provided to the customer.
- Subsequent exchanges are charged to the customer. A pre-paid USPS label can be selected for $6-$7. MAAREE covers the cost of the return postage to the customer.
- We highly recommend checking your size with us before exchanging. A free virtual fitting can be booked at maaree.com/fittings.
RETURNS
- Refunds are available if requested within 28 days of delivery.
- A pre-paid USPS label will be supplied at the cost of between $6-$7, which will be deducted from your refund. If returning an exchange, this cost is required upfront.
- The pre-paid postage fee is waived if the customer chooses to receive a refund to store credit.
START YOUR RETURN OR EXCHANGE
Our EU fulfilment centre is not open over the weekend. When returning parcels, please ensure a service is selected which offers a 'redelivery' option, as parcels that are sent to parcel lockers cannot be retrieved and will be returned to sender.
EXCHANGES
- Exchanges are available if requested within 28 days of delivery.
- A pre-paid postage label costing between €4 - €6 (depending on location) is charged in advance of posting. MAAREE covers the cost of the return postage to the customer.
RETURNS
- Refunds are available if requested within 28 days of delivery.
- A pre-paid postage label costing between €8 - €12 depending on location) is charged in advance of posting.
START YOUR RETURN OR EXCHANGE
EXCHANGES
- Exchanges are available if requested within 28 days of delivery.
- The customer is responsible for the cost of return.
RETURNS
- Refunds are available if requested within 28 days of delivery.
- The customer is responsible for the cost of return.
START YOUR RETURN
EXCHANGES
- Free exchanges are available if requested within 28 days of delivery.
- The customer is responsible for the cost of return.
RETURNS
- Refunds are available if requested within 28 days of delivery.
- The customer is responsible for the cost of return.