Delivery & Returns
United Kingdom
2-3 working days |
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2-3 working day |
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1-2 working days |
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1 working days |
Europe
7-10 working days |
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3-5 working days |
Deliveries to the EU will NOT be subjected to any additional Duties & VAT charges on arrival.
USA
3-5 working days |
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3-5 working days |
Australia
3-7 working days |
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3-7 working days |
New Zealand
3-7 working days |
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7-10 working days |
Rest of World
10-21 working days |
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7-14 working day |
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5-7 working days |
Please note, some services may not be available for some ROW countries. There may also be additional Duties & VAT charges on your delivery on arrival, which you will be responsible for.
At MAAREE, we want you to be completely satisfied with your purchase. If you need to exchange an item or request a refund, please review the following information based on your location: UK, EU, US, or ROW (Rest of World).
Requirements for Exchanges and Refunds:
To be eligible for an exchange or refund, please ensure that:- The item has been purchased via the MAAREE website.
- The item is returned in its original condition, unworn, with tags still attached.
- The item is safely packed to avoid damage in transit.
Return Procedure:
We recommend posting your return at a location that can provide a proof of postage receipt.If you choose to organise your own postage, please use an appropriate level of tracking and insurance.
Keep your proof of postage until your return has been completed.
UK Customers
Exchanges
- Free exchanges are available if requested within 28 days of delivery.- Return labels will be provided to the customer.
Returns
- Refunds are available if requested within 28 days of delivery.- A postage and reprocessing fee of £3.95 will be deducted from the refund.
- The postage and reprocessing fee is waived if the customer chooses to receive a refund onto a gift card.
- Return labels will be provided to the customer.
US Customers
Exchanges
- Exchanges are available if requested within 28 days of delivery.- The customer is responsible for the cost of return to MAAREE. The new item will be delivered at the cost of MAAREE.
- MAAREE fulfilment centres are not open on Public Holidays, Saturday and Sundays. The customer is responsible to ensure their items are returned on days our fulfilment centres are open.
Returns
- Returns are available if requested within 28 days of delivery.- The customer is responsible for the cost of return to MAAREE.
- Our fulfilment centres are not open on Public Holidays, Saturday and Sundays. The customer is responsible to ensure their items are returned on days our fulfilment centres are open.
Amazon Orders
If you have bought your order through Amazon.com, your return will need to be logged in the return portal, as well as on amazon.com. Amazon will issue a pre-paid return label to you. Your refund will come from amazon.EU Customers
Exchanges
- Exchanges are available if requested within 28 days of delivery.- The customer is responsible for the cost of return to MAAREE. The new item will be delivered at the cost of MAAREE.
- Our fulfilment centres are not open on Public Holidays, Saturday and Sundays. The customer is responsible to ensure their items are returned on days our fulfilment centres are open.
Returns
- Returns are available if requested within 28 days of delivery.- The customer is responsible for the cost of return to MAAREE.
- Our fulfilment centres are not open on Public Holidays, Saturday and Sundays. The customer is responsible to ensure their items are returned on days our fulfilment centres are open.
Australia and New Zealand Customers
Exchanges
- Exchanges are available if requested within 28 days of delivery.- The customer is responsible for the cost of return to MAAREE. The new item will be delivered at the cost of MAAREE.
Returns
- Returns are available if requested within 28 days of delivery.- The customer is responsible for the cost of return to MAAREE.
ROW Customers
Exchanges
- Exchanges are not currently available in this region.Returns
- Refunds are available if requested within 28 days of delivery.- The customer is responsible for the cost of return.
Have any further questions? Please visit our FAQs page.
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